Hammond Air Conditioning has launched its new website with fast online shopping for over 7000 AC repair and replacement parts.
INGERSOLL, ON – The leader in mobile air conditioning systems has launched a new website and online store to extend its leadership in fast, efficient delivery of urgently needed repair and replacement parts.
Hammond Air Conditioning, best known for its Arctic Wolf line of integrated factory-style AC for heavy equipment, is a long-time supplier of AC repair and replacement parts for all makes and models of mobile AC systems. Hammond’s standing parts inventory is valued at more than a $1,000,000, with over 7000 different line items in stock, from evaporators and condensers to related clamps, seals and special tools. The inventory is planned to achieve off-the-shelf availability for at least 94% of parts ordered. For other needs, Hammond’s extensive industry connections allow it to track down the required part and get it shipped to the customer quickly.
“When the heat is on, equipment operators can’t wait for their AC,” says Hammond Vice President Deb Lemon. “An out-of-service AC system takes a high cost in operator health and productivity. We have to move fast.”
Parts online
Farmers, operators, repair shops and equipment dealers will now have ‘round-the-clock access to Hammond’s complete parts inventory, thanks to the online shopping section of the new website at www.hammondac.com, which Hammond launched on July 1st.
“Our customers will be pleased with how easy it is to find and order parts for any AC system here,” Lemon says. “But they will be even happier to see how the parts arrive at their doorstep!”
Orders placed through the website by noon Eastern time on any weekday will be shipped out the same day. Hammond maintains warehouses in both Canada and the United States to minimize any potential delays at the border.
The online store offers customers a variety of search methods, so they can choose the simplest way to find the part they need. Website visitors can search for Farm equipment or Heavy Equipment parts according to equipment make, model or part number. Alternatively, visitors can choose the type of part they need, such as a blower or filter and see a complete listing of items in that category.
With another click, the website will display more detailed information, including shipping weight and pricing. For more than 2000 line items, a picture of the item is available to help users confirm that the chosen part matches the part they are replacing.
Factory-style AC systems
The Hammond online store can also be used to place orders for its complete integrated AC systems. Hammond has developed more than 700 pre-packaged kits tailored for specific makes and models of mobile equipment. As the company theme says, “If it has an engine and a cab, Hammond has an air conditioning system to match.” The line-up today includes the original Arctic Wolf systems for farm and construction equipment, Arctic WAVE inboard and battery-powered systems for marine work boats and leisure craft, and the new Arctic BREEZE Truck AC no-idle system for trucks configured as either a day cab or.sleeper model. Each kit includes every component and accessory required for a complete installation, right down to mounting brackets and zip ties.
Adding the system kits to the online store makes the website especially helpful for Hammond dealers. With 24/7 access to the website, dealers can place their complete stocking orders for systems and parts anytime it’s convenient for them, without taking time from their customers.
Driven by growth
According to Lemon, the move to an online store is the right idea for the times. “Creating such an inclusive store was a major investment for us. As Hammond has expanded its product lines and grown its distribution network, the need for fast efficient parts support has become more critical to our future,” she explains. “We will still have the phone and fax services available to continue providing personal service to customers, but our website offers them another way they can choose to meet their own business needs.”
Customers, dealers and all equipment operators are invited to test drive the new online store and create their personal shopping accounts at www.hammondac.com.
About Hammond AC
Hammond Air Conditioning is the world’s recognized leader in integrated aftermarket air conditioning systems for all types of equipment, trucks and boats. Arctic Wolf, Arctic WAVE and Arctic BREEZE systems represent today’s most compact, reliable, energy-efficient AC solutions for all leading OEM brands, backed by the best in factory support and parts service. With more than 30 years experience, Hammond’s supports systems for more than 700 different vehicle types – from mini-excavators to motor graders, from heavy mining and construction equipment to material handlers and marine applications.
For more information about Hammond Air Conditioning and the full line of Arctic BREEZE Truck AC systems, contact Denise Henry or Ken Barnard at:
Hammond Air Conditioning Limited
125 Samnah Crescent, Ingersoll Ontario.
Telephone: 1-800 267-2665 ? Fax: 1-888 267-3745
? www.hammondac.com
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